1. Introduction
This Accessibility Statement applies to the Holdham Group website.

This website is operated by Holdham Group, the trading name of Holdham Rail Solutions Group Limited, a private limited company registered in England and Wales under company number 15871995.

Registered office: Bishop Trains, Bob Hardisty Drive, Bishop Auckland, England, DL14 7TL.

Holdham Group is committed to making its website accessible and usable for as many people as reasonably possible, including people with disabilities, access needs, assistive technology requirements or temporary impairments.

We want visitors to be able to access information about Holdham Group, our companies, services, projects, news, careers and contact routes in a clear and usable way.

2. Our accessibility commitment
We aim to make this website:
- clear and easy to understand;
- navigable using a keyboard;
- compatible with commonly used screen readers and assistive technologies;
- usable on desktop, tablet and mobile devices;
- readable with sufficient colour contrast;
- structured with appropriate headings and page landmarks;
- understandable without relying only on colour, images or layout;
- accessible to users who may need to zoom, resize text or use browser accessibility tools.

We are working towards meeting the Web Content Accessibility Guidelines version 2.2, Level AA, where reasonably possible. WCAG 2.2 is the current W3C accessibility standard and provides guidance for making web content more accessible to people with disabilities.

3. How accessible this website is
We are working to ensure that the Holdham Group website is accessible and usable.

You should be able to:
- navigate most of the website using a keyboard;
- zoom in without text spilling off the screen;
- use the website on mobile and tablet devices;
- read content with clear headings and structured sections;
- understand links from their link text or surrounding context;
- access information without needing to rely only on images;
- contact us if you need information in another format.

However, some parts of the website may not yet be fully accessible. We are continuing to review and improve the website as content, templates and functionality are developed.

4. Known accessibility limitations
We are aware that some areas of the website may need further review or improvement.

Potential limitations may include:
- some older images or graphics may not yet have full alternative text;
- some third-party embedded content may not be fully accessible;
- some downloadable documents may not yet be fully optimised for accessibility;
- some video content may not yet include captions, transcripts or audio description;
- some forms or third-party booking systems may have accessibility limitations outside our direct control;
- some colour combinations, layouts or components may need further testing;
- some PDF or document downloads may not be fully compatible with screen readers.

We will aim to address these issues as the website develops and as part of our ongoing content and design review.

5. Third-party platforms and embedded content
This website may link to or embed content from third-party platforms, including but not limited to:
- ticketing platforms;
- payment providers;
- booking systems;
- social media platforms;
- video platforms;
- maps;
- analytics tools;
- partner websites;
- recruitment platforms;
- email marketing platforms.

We do not control the accessibility of third-party websites or platforms. However, where reasonably possible, we will seek to use reputable providers and provide alternative contact routes if a third-party platform is difficult to use.

If you experience difficulty using a third-party platform linked from our website, please contact us and we will try to help where reasonably possible.

6. Downloadable documents
This website may include downloadable documents such as PDFs, policies, brochures, media packs, job descriptions, reports or other documents.

We aim to make new documents as accessible as reasonably possible. However, some documents may not yet be fully accessible, especially if they were created before our current accessibility approach or supplied by a third party.

If you need a document in a different format, such as large print, plain text, accessible PDF or another reasonable format, please contact us.

7. Images, video and media
We aim to ensure that important images include appropriate alternative text.

Decorative images may have empty alternative text or may be ignored by assistive technologies where appropriate.

Where video or audio content is used, we will aim to provide captions, transcripts or alternative information where reasonably possible, particularly where the content is important for understanding our services or information.

8. Forms and contact routes
We aim to make website forms clear, usable and accessible.

Where forms are used, we aim to ensure that:
- fields are clearly labelled;
- required fields are identified;
- error messages are understandable;
- forms can be completed using a keyboard where reasonably possible;
- users have alternative ways to contact us if a form does not work for them.

If you cannot use a form on this website, please contact us through another available route.

9. What to do if you cannot access part of this website
If you need information from this website in a different format, or if you experience difficulty accessing any part of the website, please contact us. You can contact us through the contact page on this website.

For formal accessibility correspondence, please write to:
Accessibility Enquiries
Holdham Rail Solutions Group Limited
Bishop Trains
Bob Hardisty Drive
Bishop Auckland
England
DL14 7TL

When contacting us, please tell us:
- the page or document you were trying to access;
- what went wrong;
- what device, browser or assistive technology you were using, if relevant;
- what format or adjustment would help you.

We will consider your request and aim to respond within a reasonable period.

10. Feedback and continuous improvement
We welcome feedback on the accessibility of this website.

Accessibility is an ongoing process. As the website grows, we will continue to review content, templates, forms, media and documents to improve usability and accessibility.

We may update this Accessibility Statement from time to time to reflect changes to the website, accessibility standards, testing outcomes or known issues.

11. Technical information about this website’s accessibility
The Holdham Group website is built using WordPress.

We aim to use accessible themes, templates, blocks, plugins and content practices where reasonably possible.

The accessibility of the website depends on a combination of:
- the WordPress theme;
- plugins and blocks used;
- content editing practices;
- images and media;
- third-party integrations;
- browser and device compatibility;
- ongoing testing and maintenance.

We will aim to ensure that future website development considers accessibility from the design stage.

12. Compliance status
We aim for the Holdham Group website to be broadly compatible with WCAG 2.2 Level AA.

At the time of publication, the website may not yet fully conform with WCAG 2.2 Level AA in all areas. This may be due to newly developed content, third-party integrations, downloadable documents, media content or areas that require further testing.

We will continue to review and improve accessibility where reasonably possible.

13. Preparation of this statement
This Accessibility Statement was prepared for publication on the Holdham Group website.

It should be reviewed regularly, especially after major website updates, new templates, new forms, new booking integrations or significant content changes.