HOLDHAM.
Your specialist partner for rail, events and ticketing.
Holdham Group helps railways, operators, venues and experience brands grow through expert ticketing, marketing, customer experience, event delivery and commercial support – in the UK and internationally.
Rail. Events. Ticketing. Marketing. Customer Experience. Growth.
Built for rail, travel and live experiences.
Holdham Group brings together specialist companies working across rail experiences, station services, event delivery, ticketing, marketing, customer support and commercial growth.
We support our own brands and external partners with the expertise needed to create, sell and deliver successful rail-led and experience-led projects. From ticketing and marketing to customer communications, station operations, event delivery and strategic support, Holdham Group exists to help ambitious projects grow with confidence.
What we do
We combine practical rail industry experience with commercial, marketing and customer-focused expertise.
Rail event ticketing
Specialist ticketing support for rail-led experiences, special trains, heritage railway events and large-scale visitor attractions.
B2B rail ticketing
Business-to-business rail ticketing support for organisations requiring expert knowledge of UK rail retailing, passenger journeys and ticketing processes.
Marketing and growth
Practical marketing support to help railways, venues and experience brands grow audiences, strengthen campaigns and convert interest into sales.
Commercial strategy
Support with pricing, capacity, customer journeys, sales channels, operational models, revenue opportunities and long-term growth.
Customer experience
Support for customer communication, service standards, enquiry handling, passenger information, booking journeys and customer care.
Event delivery
Planning and delivery support for rail-led and live experiences, including licensed events, immersive productions and high-volume visitor operations.
Station services
Experience in station-based customer service, ticket office operations, waiting room management, passenger support and frontline delivery.
International support
Specialist support for rail, tourism and experience-led partners in the UK and internationally.
Our companies
Holdham Group is made up of specialist companies, each focused on a different part of the rail, events and customer experience sector.
Bishop Trains
Station-based ticketing, travel centre operations, customer service and passenger support.
Excursions By Rail
Special rail journeys, charter trains, premium day trips and rail experiences across the UK.
Holdham Rail
Rail operations support, rolling stock strategy, rail industry partnerships and future rail service development.
Holdham Events
Licensed events, immersive experiences, visitor attractions and large-scale event delivery.
Why work with Holdham?
We understand the pressure of turning ambitious rail and event ideas into safe, sellable and deliverable projects.
We understand that great ideas need strong sales, clear pricing, effective marketing and disciplined delivery.
We bring practical experience from rail ticketing, station services, charter trains, heritage railways and rail-led events.
We focus on the full customer journey, from first advert and booking flow through to arrival, service delivery and post-event communication.
We help partners build scalable systems, stronger campaigns, better processes and more resilient operating models.
Led by rail, events and commercial experience
Holdham Group is led by a team with experience across rail, ticketing, customer service, live events, marketing, public affairs, business growth, operational delivery, and highly regulated industries.
Our leadership approach combines entrepreneurial ambition with practical delivery, strong partnerships and a focus on raising standards across the sectors in which we operate.
“I founded Holdham Group to build a business that understands both the romance of rail and the reality of delivery. Our role is to help ambitious partners create experiences that sell well, operate properly and stay with customers long after the journey ends.”
Luke Holmes
Founder & Chief Executive Officer, Holdham Group
Start a conversation
Whether you are looking for ticketing support, marketing expertise, event delivery, rail industry support, partnership opportunities or media information, we would be pleased to hear from you.