Find your place at Holdham.
We are building the next generation of Holdham – and we need exceptional people to help us do it.
From our headquarters in Durham to railway stations, major event sites and projects across the UK, our teams work across rail, travel, retail, marketing and live experiences.
Some roles put you directly in front of tens of thousands of customers.
Others put you behind the scenes making the whole thing happen.
All of them matter.
Take a look at our current opportunities below.
Travel Consultant
Bishop Auckland | Part-time | Permanent
We’re looking for a friendly, confident and customer-focused Travel Consultant to join our team at Bishop Auckland Railway Station. As one of the first points of contact for customers, you’ll provide a warm and professional welcome while helping people plan their journeys, purchase the right tickets and access accurate, up-to-date travel information.
The role will involve selling rail tickets, advising customers on routes and fares, responding to enquiries and supporting passengers when services are disrupted. You’ll also help maintain a safe, welcoming and well-presented station environment, working closely with colleagues and our wider customer experience team to deliver consistently excellent service.
This is a varied, hands-on position suited to someone who genuinely enjoys helping people, communicates clearly and takes pride in getting the details right. You’ll need to remain calm under pressure, use good judgement and be comfortable working responsibly in a customer-facing railway environment. Previous railway, ticketing, retail or customer-service experience would be beneficial, but it isn’t essential, as full training will be provided. Flexibility to work weekdays and Saturdays will be required.
More opportunities are coming.
Holdham is growing quickly, and our organisation is growing with it.
Over the coming months, we expect further opportunities across areas including:
Marketing & Communications
People & Culture
Finance
Business Development
Public Relations
Rail Operations
Retail Operations
Project Delivery
International Operations
Customer Experience
Don't see the job for you yet?
That doesn't mean there won't be one.
What happens after I apply?
We've deliberately kept our recruitment process straightforward.
Apply
Choose the vacancy that interests you and submit your application.
Talk to us
If your application stands out, we'll usually begin with a conversation.
Meet the team
You'll then be invited to interview with the people you'd actually be working with.
Show us what you can do
Some roles include a practical task, presentation or relevant competency assessment.
Join Holdham
If it's a great fit for both of us, we'll make an offer and start getting ready for your first day.
We recruit for potential as well as experience.
So if you read a vacancy and think “I could be brilliant at that”, don't automatically rule yourself out because you don't tick every single box.
We'd rather hear from you.